Traveler Rating:
60%
Hotel (overall)
Food
Public areas (Pool, Lobby, Bar)- Cleanliness/Hygiene
- Room comfort
- Atmosphere and design
- Bathroom
Service- Location
- Value for money
I recommend this hotel for:
- Traveling alone
- Families with young children
- Families with older children
- Romantic vacation
- Seniors
- Business
- With friends
Would stay at this
location again: Absolutely!
Rude Front Desk
Posted by Glenn
I stayed at this hotel for the second time in two years. The first stay was in 2007, my first trip to Israel. It was fine, the staff was friendly, the location although a bit noisy due to the traffic was tolerable due to the fact that I was on the top floor in the back of the building. Cleaning crew was excellent and I tipped them well. However, I returned to the same hotel in 2008 for my dad's burial services. Right from the beginning, I noticed some changes. The traditional Israeli breakfast (which in 2007 was excellent) was lacking this year. Not as much fresh fruit and the variety of choices was much more limited. After staying for 1 week and paying $1,000.00 U.S.D., I asked on my last day if I could print out my flight itinerary at the guest computer as I rented the computer for a daily charge. The woman in charge who also works in the financial office was very rude and although I was leaving that day and had paid for a full day, I was not allowed to print my boarding pass. I was anxious because I know the flight was 100% booked and although I had a seat, I wanted the reassurance that I could board my plane. I was polite with my request but I was still denied a simple print out that costs pennies seeing that I paid $1,000.00 for 1 week's stay. I promptly left the hotel in a very disappointed state of mind. There also was reference to the fact that I was an American and that I could afford to go to a local computer cafe and print it out there. When I heard that, I bit my tongue because I was going to point out that as an American taxpayer, I contribute to the $10 billion per year that the United States gives to Israel among many other things. I was completely insulted. My suggestion is to stay at the Prima Astor, down the road, my other sibling stayed there and received top-notch service and it is directly on the water. Mr. Brand
This review is the subjective opinion of the
hotel's guest and not of inisrael.com