Boutique Mizpe Yam Hotel Netanya Review - 62% stars hotel

Average
77%
From 44 Guest Reviews 100
Address: 1 Jabotinsky st, 42112, Netanya, Israel
Hotel, Independent Hotel, Business Hotel, Convention Hotel
  • עברית
  • Русский
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Room Type
Adults
Children
Infants
Meal Plan
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"We traveled with 2 of our grandchildren. There are no suites, so we got them their separate ro..."
Judy , United States
29 January 2014
96%
100%

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Traveler Rating:

62%

  • Rating 3/5Hotel (overall)
  • Rating 4/5Food
  • Rating 3/5Public areas (Pool, Lobby, Bar)
  • Rating 3/5Cleanliness/Hygiene
  • Rating 3/5Room comfort
  • Rating 5/5Atmosphere and design
  • Rating 2/5Bathroom
  • Rating 1/5Service
  • Rating 4/5Location
  • Rating 3/5Value for money

I recommend this hotel for:

  • Rating 3/5Traveling alone
  • Rating 2/5Families with young children
  • Rating 2/5Families with older children
  • Rating 1/5Romantic vacation
  • Rating 1/5Seniors
  • Rating 2/5Business
  • Rating 2/5With friends

Would stay at this
location again:
Absolutely!

Bad Service at Mitzpe Yam Hotel

Posted by ruth

The hotel looked nice enough and the reception staff on arrival were really friendly. A good start to the stay but it went downhill after that. We were given the key to our room and then had to 'shlepp' our cases up the stairs with no offer of help. In fact a couple of staff were standing on the stairs blocking our way and we had to ask them to move so we could squeeze past. The bathroom amenities were very basic - a sachet of cheap shampoo and a small bar of old fashioned soap were all the toiletries provided. No hand towels - only a small bath towel each was available. We couldn't work the TV - so phoned down to reception and the friendly receptionist sent someone up to help. He turned out to be a neanderthal who could only grunt and tut at us and was incredibly unhelpful. We manged to work it out for ourselves eventually once he left our room.

This review is the subjective opinion of the hotel's guest and not of inisrael.com

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Boutique Mizpe Yam Hotel Netanya responds:

Thank you. We check it. And try to improve